Last updated: July 2, 2026
This Privacy Policy explains how Instranova, a brand of Sichuan Sino-Instrument Co., Ltd. (“we”, “us”, “our”), collects and uses information when you visit instranova.com or contact us for a quote. We sell industrial process instrumentation to businesses, and we keep data handling simple and limited to what we need to answer your inquiry.
Information we collect
When you submit our quote or contact form, we collect the details you choose to provide: your name, email address, company, phone number (optional), and the content of your inquiry (for example the medium, range, and application you describe). Like most websites, our server also records standard technical data such as IP address, browser type, and pages visited, for security and performance.
How we use your information
We use the information only to respond to your inquiry, prepare and send a quotation, provide technical support, and follow up on your request. We do not sell, rent, or trade your personal information, and we do not use it for unrelated advertising.
How your inquiry is handled
Form submissions are delivered to our sales inbox by email so our engineers can reply. We rely on reputable service providers for website hosting and email delivery; they process the data on our behalf and are expected to keep it secure. We do not share your information with third parties for their own marketing.
Cookies and performance
The site uses essential and performance cookies, including page caching to load pages faster. We do not use advertising or cross-site tracking cookies. If we add web analytics to understand aggregate traffic, it will be used only in aggregate and never to identify you personally.
Data retention
We keep inquiry information only as long as needed to handle your request and for reasonable business records, after which it is deleted. You may ask us to delete your information at any time.
Your rights
You may request access to, correction of, or deletion of the personal information you have given us. To make a request, contact us using the details below and we will respond within a reasonable time.
International processing
We are based in China and our service providers may process data in the countries where they operate. By contacting us you understand that your information may be processed outside your own country.
Children
Our website and products are intended for business and professional use. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date above shows when it was last revised.
Contact us
For any privacy question or request, email rfq@sino-inst.com or use our contact page.